THE JWI DIFFERENCE
Joe Winter Investigations is a client-orientated organization. Our client relationships are both valued and confidential. Regarding this point, our tenure with major clients is measured in years and decades. We believe that this speaks volumes about our experience, capabilities and commitment to service.
When choosing an investigative organization to protect yourself, or your company and assets, there are a number of important factors to consider. We care about our clients and potential clients and in an effort to improve the overall service of our industry we would like to suggest a checklist of industry specific aspects.
Licensing – Many states do not require a company or individual to be licensed to conduct pre-employment screening services. When speaking with a company in regards to this confidential and business sensitive process, be sure to ask for qualifications and license numbers. Don’t hesitate to contact the respective governing bodies. There are stringent licensing requirements for the State of Texas’ Department of Public Safety Private Investigation license held by JWI. JWI is licensed by both the Texas Department of Public Safety and the D.E.A., as well as a member of numerous regional and national organizations including N.A.P.B.S (National Assocation of Professional Background Screeners) and T.A.L.I. (Texas Association of Licensed Investigators).
Compliance – There are several pieces of legislation that govern our industry, not the least of which is the F.C.R.A. (Fair Credit Reporting Act). The F.C.R.A. is a wide-reaching sweeping piece of legislation that holds Consumer Reporting Agencies to specific standards. JWI qualifies as a Consumer Reporting Agency and is fully compliant with the F.C.R.A. We will work with your legal team to develop the most effective approach to your pre-employment screening needs while still complying with Federal and State laws.
Customer Service – Many internet-based companies are fly-by-night operations that not only disregard Federal mandates but have contact numbers in foreign countries. The inability to reach the company as well as the non-regulated storage of your employee’s personal information are enormous liabilities that might be passed to you or your company. As mentioned before, we measure our tenure with major clients in years and decades. When our clients have a question or need assistance, Joe Winter Investigations is on call 24 hours a day, 7 days a week. We value our personal relationships with our clients and desire to aid them in any facet of their business or private life.
Method of Searching – Beware false representation of many services. Even in this age of instant access and technology, there are no Nationwide Criminal Databases available for use in pre-employment searches. Only 29 states have statewide databases and even these are incomplete, often updated quarterly at best. Joe Winter Investigations has access to every conceivable public record and can determine the best method for you or your company to determine the facts about a potential employee.
Liability – One of the chief benefits of using a third party for the pre-employment screening process is the reduction or elimination of liability on behalf of the client company. If an employee commits a crime on the job and has been found to have a documented history of similar behavior, the company might be liable for negligence in not discovering this information during the hiring process. JWI has been in this industry for over 30 years. We believe that we offer the most complete package of pre-employment screening solutions, customer service and industry knowledge. We take pride in keeping our client’s out of legal trouble and off of the front-page news. We would welcome the opportunity to be your company’s protectorate in this very serious manner. With the dramatic increase in civil lawsuits over the past two decades, you can’t afford to not utilize someone with our experience.
PRE-EMPLOYMENT SCREENING SERVICES
County, Parish, Township and City Civil Checks
Workman’s Compensation Search
FEDERAL CRIMINAL AND CIVIL CHECKS
This service is an in-depth check of either an individual’s federal criminal or civil history. Many pre-employment service companies utilize a system known as PACER that is maintained by the Federal Government. It is simply an online docket storage center that is searchable by several criteria including name, court, time frame, etc. However, the records posted are often delayed by as long as six months, are limited in their searchable time frame and do not include identifiers such as a date of birth or social security number. JWI does have access to PACER and would be more than happy to include this in a package for your company. However, we believe strongly, and it has been proven through 30 years of experience, that the only way to provide our clients due diligence is to go to the Federal court houses on a daily basis and search the public records. In order to accomplish this task we are part of a nationwide network that goes to court houses on a daily basis. Typical information obtained in the search includes name, alias names, case numbers, offenses or case stlying (civil), dispositions and sentences. Our average turnaround time for this search is between 12 and 72 hours.
STATEWIDE CRIMINAL AND CIVIL CHECKS
This service is an in-depth check of either an individual’s statewide criminal or civil history. There are only 29 states in the United States that maintain criminal and civil information in a searchable database. These are state maintained databases and given the perpetual flow of business, available information can be delayed from months to years. Also, the ability to search further than when then system was created has affected the comprehensive nature of these databases. We do offer these searches but would recommend, from a practical standpoint, that this search be included in a broader investigation to include county, parish, township and city searches. We believe strongly, and it has been proven through 30 years of experience, that the only way to provide our clients due diligence is to go to the Court Houses on a daily basis and search the public records. In order to accomplish this task we are part of a nationwide network that goes to Court Houses on a daily basis. Typical information obtained in the search includes name, alias names, case numbers, offenses or case stlying (civil), dispositions and sentences. Our average turnaround time for this search is between 12 and 36 hours.
COUNTY, PARISH, TOWNSHIP & CITY CRIMINAL AND CIVIL CHECKS
This service is the most effective in developing all of the facts concerning an individual’s criminal and civil history. The US Department of Justice conducted a survey of prison inmates in 1991. They discovered that 43% of inmates were incarcerated for a crime committed in their own neighborhoods. Therefore, if the individual is a criminal, it is likely that a criminal record will be uncovered when all jurisdictions that the individual has lived in have been thoroughly searched. In some counties felony and misdemeanor cases are maintained in a combined index, in others, the records must be checked separately. Our nation-wide network provides us the capability of searching these millions of records in a timely and cost-effective manner. Typical information obtained in the search includes name, alias names, case numbers, offenses or case stlying (civil), dispositions and sentences. Our average turnaround time for this search is between 24 and 72 hours. This can vary depending on the specific jurisdictions searched and the number of jurisdictions. We pride ourselves on our consistency, thoroughness and timeliness in providing our clients with the most comprehensive picture of an applicant’s criminal and civil background so that the client can make an informed hiring decision.
INTERNATIONAL CRIMINAL AND CIVIL CHECKS
Our capabilities extend well beyond the borders of the United States of America. We have agents in over 120 foreign countries and provinces. International criminal and civil searches are very productive if you are recruiting overseas and wish to ensure the quality and trustworthiness of your prospective employees. They are also very informative if you are considering entering into business with a foreign company. We can research a company’s history, licenses, business dealings and registrations. The average turnaround time for this search is between 3 and 10 business days. Prices vary from country to country so please contact us for a comprehensive price list.
NATIONWIDE WANTS & WARRANTS
This service is a search through federal, state and county/city records for outstanding extraditable wants and warrants on an individual. The results may include misdemeanor and felony wants and warrants. Note: Not all states contribute to this database.
SEX OFFENDER REGISTRY
This service is an investigation in a specific state’s sex offender repository. It is a very useful tool in pre-employment screening that can identify possible undesirable character traits that could threaten an employer. Many industries have been mandated by governing bodies to conduct this specific search. It is also a valuable addition to a comprehensive background check. Typical information obtained from this search includes names, alias names, case details, incarceration time frames and registered addresses.
PREVIOUS EMPLOYMENT VERIFICATION
When a resume is submitted by an applicant there are several things an organization looks at including education, employment history and references. An ABC News Poll discovered that approximately 25% of American’s embellish their resume. Even if only certain aspects of the resume are forged, there is still the opening for liability and financial loss on the company’s part. What if an applicant has provided an impressive work history? Would you, as a business, want to pay an individual 10 or 20% more in salary above what their experience justifies? The ability to verify employment is an integral part of your hiring decision. We offer an employment verification check that can be customized to your needs. Typical information verified includes, but is not limited to, dates of employment, job position and reason for leaving. The information gathered is provided in a concise report that highlights any discrepancies between what the applicant provided and what was verified. The average turnaround time for this service is between 24 and 72 hours.
As aforementioned, approximately 25% of American’s embellish their resume. Out of that 25%, the most commonly embellished information is educational information. There are a number of “degree mills” on the internet that will provide a degree from a non-accredited institution often incorporated offshore. Would you, as a business, want to pay an individual a PHD salary when they were never enrolled in an institution of higher learning? The ability to verify education is another integral part of your hiring decision. We offer an education verification check that can also be customized to your needs. The information verified and collected includes, but is not limited to, dates of enrollment and degrees obtained (if any). The information gathered is provided in a concise report that highlights any discrepancies between what the applicant provided and what was verified. The average turnaround time for this service is between 24 and 72 hours.
PERSONAL & PROFFESIONAL REFERENCE VERIFICATION
Personal and professional reference verifications can be a productive addition to any level of pre-employment screening. The typical process entails JWI contacting references provided by the applicant and asking a series of pre-determined questions. We have a database of templates to work from depending on your specific industry and would be more than happy to customize a questionnaire to meet your needs. The information gathered is then reported to our clients in a concise report. Many of our clients ask that we make determinations based on the answers provided by the reference to reduce their internal hiring process. When you are investing so much in an applicant during the hiring process, and afterwards, reference verifications help to sort through the credentials and reveal the applicant’s character, ethics and personal relationships. The average turnaround time for this service is between 24 and 72 hours.
PROFESSIONAL LICENSE VERIFICATION
Based on the information provided, JWI will contact the appropriate regulatory body and verify a license’s authenticity, current status, expiration date and possible additional information including suspensions, awards and documented achievements. The average turnaround time for this service is between 24 and 72 hours.
TERRORIST WATCH LIST SEARCH
With the global political and social discourse constantly shifting, we all have a responsibility to protect our persons, families, businesses and country. This service is a search of multiple federally maintained and internationally constructed databases that contain persons and companies that have been defined as possibly being related to terrorism. The average turnaround time for this service is between 8 and 24 hours.
MOTOR VEHICLE REPORT / DRIVERS LICENSE VERIFICATION
Applicant’s who will be driving company vehicles should have a valid driving license as well as a clear driving history. Many industries are required to conduct a motor vehicle report search and maintain the records by regulating agencies. These searches are conducted in the state of issuance and several variables including time frame searched and the state requested determine the turnaround time frame. The average turnaround time is between 8 and 24 hours.
SOCIAL SECURITY VERIFICATION
Protect your business by verifying the legal work status of your employees. This service is recommended as the first step in any background check process. The information obtained includes the State of Issuance, Year of Issuance and any names associated with that social security number. It is a very cost effective method to avoid federal or state scrutiny and fines. As we have said before, we take pride in keeping our clients out of the news and off of the front-page. Typical turnaround time is between 8 and 24 hours.
SOCIAL SECURITY RETRACE / ALIAS NAMES DEVELOPMENT
This is also considered one of the first steps in a properly conducted background investigation. If an applicant has previously lived in a jurisdiction and developed a criminal record while living there, the applicant will typically not list that jurisdiction in which the crime occurred. This search is the solution to that very basic deception. Through a number of databases we develop alternate addresses and alias names used by the applicant. Citing the United States Department of Justice study in 1991, applicants are very likely to commit a crime in the jurisdiction of residence. The typical turnaround time for this service is between 8 and 24 hours.
HEALTHCARE RECORD SEARCH
Fraud is rampant in our modern day world and to open ourselves up to it is foolish. What if you could determine an applicant’s history with worker’s compensation fraud, Medicaid fraud, healthcare related fraud and insurance fraud? This search does exactly that by utilizing several government maintained databases including the Office of the Inspector General Health and Human Services Exclusions List. The information gathered can provide an indepth picture of the applicant’s history and work ethic. The typical turnaround time for this service is between 8 and 24 hours.
Media Tracks is Joe Winter Investigation’s groundbreaking service that develops additional information about a prospective employee by searching a multitude of available media. This search is best utilized as an addition to other services for a screen on management, company officers or other high-profile positions. The report will include all information gathered from the available sources including, but not limited to, newspaper articles, television clips, interviews and even the applicant’s personal websites. The typical turnaround time for this service is between 8 and 24 hours.
HUMAN RESOURCES RECORD MANAGEMENT
With the paperwork and logistics that are required for businesses in today’s technological world, Joe Winter Investigations has a profitable alternative to internal record storage. As part of the hiring process, Joe Winter Investigations recommends Employment Verification as a necessary step in determining the true work ethic of an applicant. JWI has developed a revolutionary process that can help to offset the costs of hiring employees. Joe Winter Investigations will maintain data on your personnel records including, but not limited to, employee names, hiring dates, firing dates, base salary, re-hire eligibility, etc. When former employees are hired by another company and an Employment Verification is conducted, simply refer the requesting agency to JWI and we will take it from there. We will supply the requesting agency with the information that we maintain, and forward a percentage of the sales price to our client companies. This is beneficial in many facets of your business. You no longer have to employ full time employees to mangage information and can make a profit from the information that you already possess. This profit can either be directly forwarded to your company, or applied to any of our other services, such as pre-employment screening.